Shipping policy

Shipping & Delivery Policy – Indie Kalakriti

Last Updated: 2025

1. Order Processing

a. Orders are typically processed within 3–7 working days.

b. Processing time may vary depending on handcrafted production requirements.

 


 

2. Delivery Timeline

a. Delivery timelines are estimates and may vary depending on location and courier services.

b. Indie Kalakriti is not responsible for courier delays once the order has been dispatched.

 


 

3. Risk Transfer

a. The risk of loss or damage to the product transfers to the Customer once delivery has been confirmed by the courier partner.

 


 

4. Incorrect Address

a. Customers are responsible for providing accurate shipping address details during checkout.

b. Indie Kalakriti will not be liable for non-delivery due to incorrect address information provided by the Customer.

 


 

5. Damaged Shipments

a. Claims for damaged shipments must be supported by a complete unboxing video.

b. Claims without valid video evidence will not be considered.

 


 

6. Force Majeure

a. Indie Kalakriti shall not be responsible for delays caused by circumstances beyond reasonable control.

 


 

7. Contact

a. For shipping or delivery related concerns, please click here to contact us.